Personalised travel

The app for travel companies and travellers

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Now travel companies can have the technology travellers want

Travellers waste time and money using typical booking sites. But OTAs and content aggregators have been taking business from travel companies. Well now more than ever travellers want expert advice, but still want to use apps.

TRAQ is the app for travellers and travel companies that puts the travel company back at the heart of travel transactions. What’s more TRAQ is designed to bring travellers savings and convenience. 

 The TRAQ app. is configurable to look and work like your travel company’s technology. Even better  TRAQ wraps around your travel service. Customers access your team’s expertise in a fast, easy-to-use, money saving app. They gain convenience and personalisation. You strengthen the bond with your customers and drive more revenue.

Reach new customers

TRAQ helps travel companies attract and retain customers. Travellers benefit from a smart, intuitive app that gives structured interaction with your travel advisors.  

Reduce cost per transaction

An easy-to-use app works for you and your customers by reducing email and phone traffic. Additionally TRAQ’s agent module has integrations with GDS and  specialist platforms  further reduce transaction costs.

Extend your revenue base

TRAQ will help to increase requests and quotes, as well as improve conversion rates, and drive ancillary revenues.  So in partnership with TRAQ you can increase travel market share.

 

Messaging features in TRAQ give your agents a direct line to your customers

TRAQ lets your agents respond directly and immediately to your customers’ needs.

More than that TRAQ gives you a direct link for proactive notifications and comms with your customers.

This makes adding value to your services so much more powerful. Covid-19 related updates and up-to-date travel alerts become instant. Ancillary sales and service uplift opportunities now have instant 2 way engagement with customers.

Branding

Your brand, your colours, your font. Customising TRAQ is easy to set-up and maintain. As a result it will look and feel like your travel company's app.

Technology

Intuitive native Android and iPhone apps, and an easy-to-use platform, are at the heart of TRAQ. In addition integrations with leading GDS and independent travel bring further benefits to your operation.

Putting your people first

TRAQ connects your team to travellers' TRAQ apps. So there's no need for them to search travel online.

Marketing Support

As well as digital tools for travel companies, TRAQ can provide user guides, videos and digital marketing insights to help drive your success.

Save time & money

TRAQ speeds up the communication process with your customers. GDS and other integrations mesan your agents can have quotes on customers mobile screens directly, then they can focus on converting the quote

Keeping it simple

Because TRAQ uses intuitive, app-based booking components, client set-up and admin is easy and fast. Equally getting your agents trained and loving TRAQ is quick and effective

TRAQ Agent Module

Operating Efficiently

The Agent Module integrates feeds from GDS and other 3rd party travel content sources. Delivering rapid, error free itinerary development. As well as TRAQ Mobile delivery the module can distribute quotes and itineraries by email..

TRAQ Mobile works with the Agent Module in harness. But you with the email path to customers as well, the Agent Module fits with your whole business, from day 1. So your company gets the choice of customer engagement routes as well as great operating efficiencies in the back office.

Travellers love TRAQ

TRAQ was designed to be the app for travellers and travel companies. The user experience is designed from a detailed understanding of travellers' needs.
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Pricing to fit your business

TRAQ is the app for travellers and travel companies, and so TRAQ pricing can fit your company’s needs. No two travel companies are the same. Each will have its own service positioning, technology profile, and commercial strategy. 

We know that TRAQ’s pricing should be flexible to reflect these differences. So as well as regular pricing options, we can also tailor terms to fit your needs. Either way we are confident that TRAQ can give you an outstanding ROI, and are ready to run the numbers with you.

 

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